Privacy Commitment

Data We Gather

We gather and manage various types of personal information, including:

How Your Information Is Used

Your personal information is utilized for these key purposes:

• Service Provision and Contract Fulfillment:
  • We handle your vehicle rental bookings and agreements efficiently. This includes verifying your identity to confirm compliance with our rental criteria. We also streamline the collection and return of vehicles. Additionally, we manage payment processing, including deposits and any applicable charges.
• Customer Interaction (Legitimate Interest/Contract Obligations):
  • We provide booking confirmations, updates, and essential rental information. We address your inquiries and offer customer support. We inform you of any service or policy changes.
• Marketing Consent and Legitimate Interest Guidelines:
  • We will send you promotional offers, newsletters, and service updates based on your consent or our legitimate interest. You can unsubscribe at any time.
• Service Enhancement for Customer Benefit:
  • Evaluating website activity to refine user experience and site functionality. Researching to improve our vehicle selection and service offerings.
• Compliance with Legal Standards:
  • Adhering to legal and regulatory obligations. Safeguarding against fraud to maintain service integrity. Addressing conflicts and upholding our terms and conditions.

Information Exchange

Sharing Your Personal Information

• Third-Party Service Providers: We collaborate with third-party vendors, including payment processors and IT support, who are contractually bound to safeguard your information.

We do not share your personal information with third parties for marketing.

4. Protecting Your Data

We employ suitable technical and organizational measures to safeguard your personal information from unauthorized access, alteration, disclosure, or destruction. These measures encompass encryption, access controls, secure servers, and routine security evaluations. Nonetheless, it is important to recognize that no method of internet transmission or electronic storage can guarantee complete security.

Data Retention Policy

We keep your personal information only for the time needed to serve the purposes for which it was gathered. This includes compliance with legal, accounting, or reporting obligations. The duration for which we retain information varies based on its type and the specific context of its use.

Your Rights Explained

Your rights under UK data protection law

• Access to Your Information: Obtain a copy of your personal information records.

For inquiries regarding your rights, please reach out to us below.

Cookies and Tracking Practices

Spalding's website employs cookies and related technologies to improve your browsing experience, assess site traffic, and customize content. You have the option to adjust your cookie preferences via your browser settings at any time. This allows you to manage your online experience according to your needs.

8. Updates to Policy

We will periodically revise this Privacy Policy to incorporate adjustments in our practices or legal obligations. Any updates will be clearly posted on this page, along with the new "Last Updated" date. Regularly reviewing this policy is recommended to stay informed about our privacy practices.

Contact Spalding Car Hire

For inquiries regarding our Privacy Policy or data practices, please reach out to us.